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Team Coordinator

London and South East, UK | £22,000 - £25,000 per annum
  • Job ref:PSTECOAK_1555335141
  • Sector:Sales
  • Job type:Permanent

Consultant

Genesis Associates Tel: Email: akay@genesisassociates.co.uk Contact Genesis on Linkedin
Job role: Team Coordinator
Location: London
Salaries £25,000 OTE £32,0000

Team Coordinator
*Fast paced, high energy, client on-boarding role
*Professional services adviser and key relationship builder
*Participation in our training programme within an industry leading accountancy firm
*Salary negotiable based on experience + industry leading commission structure

My client prides itself on being first-class employers. They seek out the most talented individuals and reward them with a stimulating and challenging work environment. They offer an industry training programme, clear career progression and excellent remuneration package. Also are currently looking to recruit a motivated and experienced Team Coordinator to our Contractor Specialist team within our dynamic and fast-growing accountancy practice based in Westminster, London.

Key Responsibilities:
Role involves supporting and directly on-boarding contractors, freelancers and small businesses to our services.

Typically, you will be the first point of contact with potential clients. You will coordinate and book consultations (in person or over the phone) between the Contractor Specialist and the potential client and ensure that throughout the on-boarding process clients are supported with an extremely high level of personal service.

The Team Coordinator will have experience in a customer service role and be confident interacting with clients both in person and on the phone, dealing with customer service enquiries, and managing and meeting client expectations. You should possess a genuine desire to enhance the experience of our clients and a passion for customer service.

Key functions of the role, include:
*Gaining an in-depth knowledge of my clients industry (accountancy, payroll, tax support services for contractors, freelancers and small businesses)
*Delivering a high level of daily activity (balanced between planning/scheduling, face to face meetings (bank packs), email and telephone follow ups)
*Forming meaningful connections with new introductions, in person or over the telephone, by being professional, knowledgeable and utilising good listening and interpersonal skills
*Promoting compliance and industry standards throughout the industry
*Supporting new introductions to engage and set-up with our industry-leading services
*Generating further client referrals from your existing client base due to excellent rapport and service
*Attending industry related and social functions/events to grow your network

Desired Qualifications:
*Excellent academic record
*Ideally candidates should have at least five A-C grade GCSEs, including English and Mathematics


Skills and Experience:
*Proven results meeting/exceeding targets and KPI's within the contractor services industry
*Accountancy, tax and payroll related industry experience is highly preferable
*Excellent level of literacy, numeracy and communication skills
*Excellent attention to detail

Personal Attributes:
*Self-starter and motivated to succeed
*Ability to work independently and part of a team and deliver set monthly KPI's/targets
*Ability to multi-task and prioritise schedule according to agreed overall plan
*Ability to work to a high level of detail in a faced-paced environment
*Hard working, diligent, consciousness, well-presented and professional
*Excellent administrative and record keeping skills

Other responsibilities:
*Bringing considered input and high energy to daily team meetings
*Regular involvement in training
*Supporting colleagues at meetings, functions and seminars
*My Client offers a truly unique opportunity for the suitable candidate wanting real career progression, longevity and growth within an exceptional company.
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