Account Manager / Customer Service Representative - Litho
London and South East, UK
|
£23,000 - £30,000 per annum
- Job ref:MA - 290119_1548774300
- Sector:Creative
- Job type:Permanent
Account Manager / Customer Service Representative - Litho / Digital
Job role: Account Manager / Customer Service Representative - Litho / Digital
Location: Winchester
Salary: £23K - £30K DOE
Job Type: Permanent
Are you looking for an Account Manager / Customer Service Representative role for a well-established print specialist?
Have you got experience within Litho and Digital, are you looking for a new, exciting challenge?
An exciting opportunity to join a clients expanding customer services / account management team, responsible for managing client accounts. My client are seeking experienced client facing individuals and a genuine desire to provide exceptional customer service and account management.
Account Manager / Customer Service Representative Job responsibilities:
*Discussion with customers regarding the specification, production methods, artwork requirements, production scheduling and price for future work.
*Receive quote requests from the customer and provide accurate and detailed responses.
*Proactively work to develop and grow your customer accounts through obtaining a thorough understanding of your customers' needs.
*Strive to maximise the customers budget/company profit through identifying the most efficient production methods and smart negotiation with the chosen supplier.
*Produce detailed estimates based on specifications supplied by the sales team or directly from the customer.
*Support the sales and creative teams to find the best solution to meet customer requirements
*Liaise with suppliers throughout the production process
*Obtain the delivery information and delivery instructions from the customer
*Attending the daily production meeting
*Respond to customer and supplier queries in a timely and effective manner
*Confirm, monitor and chase orders to ensure all work is delivered within schedule, budget and quality standards
Requirements:
*Minimum of 3 years' experience, ideally in the Print industry/Print Management sector
*Ideally some experience using MIS systems
*Competent user of Office 365 and Adobe products
*Basic experience with standard reprographics systems and knowledge of large/wide format production advantageous
*Full driving licence beneficial
If you are interested in the role please apply or get in touch with Matt Aston on:
[email protected]
01625 44 6060
Key Words: Litho, Lithographic, Digital, Print, Account Manager, Representative, rep, Customer Service, Customer service rep, Customer Service representative, POS, Point of sale, Account Executive, Account Management, Customer Servicing, Account Handler
Job role: Account Manager / Customer Service Representative - Litho / Digital
Location: Winchester
Salary: £23K - £30K DOE
Job Type: Permanent
Are you looking for an Account Manager / Customer Service Representative role for a well-established print specialist?
Have you got experience within Litho and Digital, are you looking for a new, exciting challenge?
An exciting opportunity to join a clients expanding customer services / account management team, responsible for managing client accounts. My client are seeking experienced client facing individuals and a genuine desire to provide exceptional customer service and account management.
Account Manager / Customer Service Representative Job responsibilities:
*Discussion with customers regarding the specification, production methods, artwork requirements, production scheduling and price for future work.
*Receive quote requests from the customer and provide accurate and detailed responses.
*Proactively work to develop and grow your customer accounts through obtaining a thorough understanding of your customers' needs.
*Strive to maximise the customers budget/company profit through identifying the most efficient production methods and smart negotiation with the chosen supplier.
*Produce detailed estimates based on specifications supplied by the sales team or directly from the customer.
*Support the sales and creative teams to find the best solution to meet customer requirements
*Liaise with suppliers throughout the production process
*Obtain the delivery information and delivery instructions from the customer
*Attending the daily production meeting
*Respond to customer and supplier queries in a timely and effective manner
*Confirm, monitor and chase orders to ensure all work is delivered within schedule, budget and quality standards
Requirements:
*Minimum of 3 years' experience, ideally in the Print industry/Print Management sector
*Ideally some experience using MIS systems
*Competent user of Office 365 and Adobe products
*Basic experience with standard reprographics systems and knowledge of large/wide format production advantageous
*Full driving licence beneficial
If you are interested in the role please apply or get in touch with Matt Aston on:
[email protected]
01625 44 6060
Key Words: Litho, Lithographic, Digital, Print, Account Manager, Representative, rep, Customer Service, Customer service rep, Customer Service representative, POS, Point of sale, Account Executive, Account Management, Customer Servicing, Account Handler
Latest from the Creative BlogAll creative blog posts
01 October 2018
Latest resources from CreativeVisit the media hub
Successful print campaigns
A successful print campaign combines a powerful image with a simple but effective phrase or tagline. On occasion, only words are u...
Download PDF,1MB